Draw Time Competitions Limited (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy informs you how we look after your personal data when you visit our website (https://drawtimecompetitions.co.uk) (the “Site”), enter our competitions, or interact with us, and tells you about your privacy rights and how the law protects you.
Company Name: Draw Time Competitions Limited
Company Registration Number: 16842258 (Registered in England and Wales)
Registered Office & Trading Address: Unit 18C Nortonthorpe Heritage Mills, Scissett, Huddersfield, HD8 9LA, United Kingdom
Contact Email: info@drawtimecompetitions.co.uk
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
Identity Data: Includes first name, last name, username or similar identifier, date of birth, and title.
Contact Data: Includes billing address, delivery address, postal address, email address, and telephone numbers.
Financial Data: Includes payment card and bank account details (processed securely via our third-party payment providers; we do not store full payment card details on our servers).
Transaction Data: Includes details about payments to and from you, purchase history, entered competitions, and prizes won.
Technical Data: Includes IP address, login data, browser type and version, time zone setting, operating system, and platform.
Profile Data: Includes your username, password, purchases/orders made, competition entries, preferences, and feedback.
Usage Data: Includes information about how you use our Site, products, and services.
Marketing & Communications Data: Includes your preferences in receiving marketing from us and our third parties.
Publicity Data: Includes photographs, video recordings, or testimonials provided by you if you win a competition.
We use different methods to collect data from and about you, including through:
Direct Interactions: You may give us your Identity, Contact, Financial, and Profile Data by filling in forms on our Site, creating an account, purchasing ticket entries, submitting postal entries, or communicating with us by email or post.
Automated Technologies: As you interact with our Site, we automatically collect Technical Data about your equipment, browsing actions, and patterns using cookies, server logs, and similar technologies.
Third Parties: We may receive personal data about you from analytics providers (such as Google Analytics), payment service providers, and postal delivery services.
We will only use your personal data when the law allows us to. Most commonly, we process your personal data under the following circumstances and legal bases:
Account Registration & Setup: Processed on the basis of performing a contract with you. Uses Identity, Contact, and Profile Data.
Processing Competition Entries & Purchases: Processed on the basis of performing a contract with you. Uses Identity, Contact, Financial, and Transaction Data.
Selecting & Contacting Winners / Delivering Prizes: Processed on the basis of performing a contract and legal obligation. Uses Identity, Contact, and Transaction Data.
Processing Free Postal Entries: Processed on the basis of performing a contract and legal obligation. Uses Identity, Contact, and Profile Data.
Managing Subscriptions: Processed on the basis of performing a contract with you. Uses Identity, Contact, Financial, and Transaction Data.
Customer Service & Terms Updates: Processed on the basis of performing a contract or compliance with a legal obligation. Uses Identity, Contact, and Profile Data.
Winner Publicity: Processed on the basis of legitimate interests (promoting our fair draws) or consent. Uses Identity and Publicity Data.
Site Security & Fraud Prevention: Processed on the basis of legitimate interests and legal obligations. Uses Technical, Identity, and Contact Data.
Direct Marketing: Processed on the basis of consent (which you can opt out of at any time). Uses Identity, Contact, and Marketing Data.
We may send you marketing communications if you have requested information from us, created an account, or entered a competition, and have not opted out of receiving marketing.
You can ask us to stop sending you marketing messages at any time by:
Clicking the “Unsubscribe” link in any marketing email we send.
Adjusting your account preferences on our Site.
Emailing us directly at info@drawtimecompetitions.co.uk.
We may share your personal data with trusted third parties for business, legal, or operational purposes:
Service Providers: Payment gateways, web hosting, IT infrastructure, and email delivery platforms.
Logistics & Delivery Partners: Couriers or vehicle transport agents assisting with prize handover.
Professional Advisers: Lawyers, bankers, auditors, and insurers providing professional services.
Regulators & Authorities: Government bodies such as HMRC, the Advertising Standards Authority (ASA), or law enforcement agencies where required by law.
Publicity Channels: Winner details (such as first name and general location/county) may be published on our Site and official social media channels to comply with UK competition guidelines.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is restricted strictly to employees, agents, contractors, and third parties who have a business need-to-know.
If you suspect any unauthorized access or breach of your account details, please notify us immediately at info@drawtimecompetitions.co.uk.
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, tax, or regulatory reporting requirements.
By law, we must keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for UK tax and accounting purposes.
Under UK data protection laws, you have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any incomplete or inaccurate data.
Erasure: Request erasure of your personal data where there is no good reason for us to continue processing it.
Object: Object to processing where we are relying on a legitimate interest.
Restriction: Request restriction of processing your personal data.
Portability: Request the transfer of your personal data to you or a third party.
Withdraw Consent: Withdraw consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us at info@drawtimecompetitions.co.uk.
Our Site may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
We keep our Privacy Policy under regular review. Any updates will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Postal Address: Unit 18C Nortonthorpe Heritage Mills, Scissett, Huddersfield, HD8 9LA, United Kingdom
You also have the right to lodge a complaint at any time with the Information Commissioner’s Office (ICO), the UK regulator for data protection issues (https://ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.
Account dashboards are provided for convenience only and do not constitute the sole legal record of your entries. In the rare event of severe server failure, data corruption, or system rollback, recent account history or purchase records may be temporarily or permanently lost from the website dashboard.
A missing entry in your website account dashboard does not automatically mean your entry was invalid or cancelled.
If account records are permanently unrecoverable on the site, your official email order confirmation or bank/payment provider statement will serve as proof of purchase.
In the event that ticket data is permanently lost and cannot be verified or assigned to an active draw, our sole responsibility will be to issue a full refund for the affected transaction or reissue equivalent entries in a future competition.
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